Return & Exchange Policy
7-Day Quality Assurance Guarantee
Eligibility
Items may be exchanged or returned within 7 days of delivery. To maintain clinical integrity, items must be unopened, sealed in original packaging, and unused.
Non-Returnable Items
Due to the molecular stability of our formulas, opened or tampered items cannot be accepted for return to prevent cross-contamination.
Process
To initiate a return, contact our support team at 03-111-456-041 with your Order ID and photographic evidence of the sealed product.
0 Theory Skincare Clinical Protocol • Document Ver. 2024.01